MobiloVan roadside assistance

MobiloVan roadside assistance

Free 24/7 roadside assistance for Mercedes-Benz Vans

All Mercedes-Benz Vans come with MobiloVan, our free roadside assistance package. If you break down, have a collision or can’t start your van, call MobiloVan and a technician with an average response time of under 60 minutes will arrive in a van stocked with Mercedes-Benz GenuineParts. With an average roadside repair rate of 80%, you’ll be moving again in no time.

To request roadside assistance from the UK

Call 00800 3777 7777 or +44(0) 207 660 9991

From mainland Europe

Call +44(0) 207 660 9991

Wherever you are, you're covered

Wherever you are, you're covered

MobiloVan covers you for breakdowns anywhere in the UK and across Europe. Call us on 00800 3777 7777 any time, day or night, and a fully trained technician will attend, and where possible fix the issue at roadside. If they can’t repair it there and then, they’ll recover your vehicle to the nearest Mercedes-Benz approved workshop for repair, where you’ll be given a range of options to keep you on the road.

Our number one priority is always to get you and your business moving again.

Available when your vans are serviced with our Dealer Network

Dealer Network

As long as your van’s last service was carried out by an authorised Mercedes-Benz Dealer, you’re covered by MobiloVan and can call us any time. You don’t need to have a full Dealer history – if your van is used, or you’ve missed a service, you can re-qualify for MobiloVan cover at any time simply by using an authorised Dealer for your next service.

Minor mishaps and driver error are also covered for the first three years

Minor mishaps and driver error

For three years after your vehicle is first registered, MobiloVan will cover you for using the wrong fuel or running out of fuel completely, losing your keys or locking them in the van, two or more flat tyres, being involved in a road traffic accident, vandalism and attempted theft.